Last Updated: Feb 23, 2025
- Acceptance of Terms
By accessing or using the Lum website (www.lumstays.com) and our associated services—including making reservations, receiving mobile text messages, or engaging with our promotional communications—you agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please do not use our website or services. - Use of the Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Prohibited conduct includes, but is not limited to, transmitting harmful or offensive content or interfering with the normal operation of the website. - Reservations and Bookings
When making a reservation or booking through our website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account details, including your login credentials. Payment information provided will be processed in accordance with our Privacy Policy and used solely to facilitate your reservation. - Mobile Text Messaging
You can text Lum at +14372960114 for information regarding our services. By texting Lum at +14372960114, you agree to receive Conversations (external) messages from Lum. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.lumstays.com/privacy-policy/ to see our privacy policy and https://www.lumstays.com/tc/ for our Terms of Service.- 1- SMS Consent Communication:
- The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- 2- Types of SMS Communications:
- If you have consented to receive text messages from Lum, you may receive messages related to the following
- Help with requested
- Follow-up messages
- Conversational
- 3- Message Frequency:
- Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your reservation.
- 4- Potential Fees for SMS Messaging:
- Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- 5- Opt-In Method:
- You may opt-in to receive SMS messages from Lum in the following ways: Clients message us first
- 6- Opt-Out Method:
- You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- 7- Help:
- If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.lumstays.com/contact/
- 8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary
- Intellectual Property
All content on this website—including text, graphics, logos, images, and software—is the property of Lum or its licensors. You may not reproduce, modify, distribute, or otherwise use any materials on this site without our express written consent, except as permitted by applicable law. - Disclaimers and Limitation of Liability
- Disclaimers: The information provided on this website is for general informational purposes only. While we strive to ensure accuracy, Lum does not guarantee that the content is error-free, complete, or up-to-date.
- Limitation of Liability: Under no circumstances shall Lum be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website or services.
- Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Lum operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the appropriate courts. - Modifications to These Terms
Lum reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or services after any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically. - Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
• Phone: +1 437 292 3419
• Email: info@lumstays.com