Last Updated: Feb 23, 2025
- Acceptance of Terms
By accessing or using the Lum website (www.lumstays.com) and our associated services—including making reservations, receiving mobile text messages, or engaging with our promotional communications—you agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please do not use our website or services. - Use of the Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Prohibited conduct includes, but is not limited to, transmitting harmful or offensive content or interfering with the normal operation of the website. - Reservations and Bookings
When making a reservation or booking through our website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account details, including your login credentials. Payment information provided will be processed in accordance with our Privacy Policy and used solely to facilitate your reservation. - Mobile Text Messaging
By providing your mobile number, you consent to receive text messages from Lum via our mobile text message provider, Whistle Messaging. Your consent is not a condition of any purchase. You may receive texts regarding your reservation, special offers, promotional information, and customer support—typically up to 2 texts per week (messaging frequency may vary). Message and data rates may apply.- Opt-In Disclosure: Each text message will include our brand name (Lum) along with essential disclosures, such as HELP instructions, opt-out directions, message frequency details, and any associated fees.
- Opt-Out: To stop receiving messages, reply with “STOP” to any message from Lum or text “STOP” to +1 437 292 3419. Once you opt out, you will receive a confirmation message stating that no further messages will be sent.
- HELP: For assistance, text “HELP” or contact us at +1 437 292 3419. HELP messages will include our brand name and provide support contact information (such as an email address or phone number).
- Intellectual Property
All content on this website—including text, graphics, logos, images, and software—is the property of Lum or its licensors. You may not reproduce, modify, distribute, or otherwise use any materials on this site without our express written consent, except as permitted by applicable law. - Disclaimers and Limitation of Liability
- Disclaimers: The information provided on this website is for general informational purposes only. While we strive to ensure accuracy, Lum does not guarantee that the content is error-free, complete, or up-to-date.
- Limitation of Liability: Under no circumstances shall Lum be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website or services.
- Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Lum operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the appropriate courts. - Modifications to These Terms
Lum reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or services after any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically. - Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
• Phone: +1 437 292 3419
• Email: info@lumstays.com